Uber Looking to Hire 3 Key Positions in Korea

Uber is looking to fill 3 positions in Korea!  General Manager, Operations & Logistics Manager, and a Community Manager.  Take a look at the details below.  If you are interested, please send your resume to Jin-Sun Kim jinsun@uber.com

ABOUT UBER

  • Uber is a technology company. We make a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in over 30 major cities around the world - at the push of a button.
  • Our investors include Jeff Bezos (Amazon CEO), Goldman Sachs, Menlo Ventures, and Benchmark Capital.  Seoul will be our first city in East Asia.
  • Our revenues have grown more than 10-fold in just the past year, and they’ve accelerated with the launch of Uber in seven new cities over the past two months.
  • On another level, Uber is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport.
  • These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city. 

Additional information:

“Limo driver: Uber ‘saved the day’” CNN

“Ranked number 6 “Most innovative company” in 2013” Fast Company

General Manager

The GM role at Uber is one of the most demanding positions we have to offer. As Uber’s leader in a given city, the GM is responsible for the development and growth of our business in that city. You are literally rolling out a new transportation system in your metropolis, and you will set the tone for Uber’s presence and team there. 

In practice, this is a role where creativity meets analytics head-on. It’s first and foremost a job for a strong marketer, focused on reaching new users and extending the Uber brand to the masses. But as the city lead, you’ll also be responsible for operational excellence and maintaining ‘Uber quality’ throughout the rider’s experience. Customer support, local marketing, supply chain management, yield management, social media, and PR are all a part of the GM role. And while continual improvement and a focus on quality are constants, we believe in solving local problems with local solutions, so understanding your market is crucial. 

WHAT YOU NEED:
  • Hunger and humility - Uber moves fast, and runs lean. Our GM’s are entrepreneurs who build new businesses and possess an almost unstoppable, driving ambition to see those businesses grow. They’re never satisfied with the status quo, and have zero qualms about getting their hands dirty (picture handing out discount codes in taxi lines, or hanging out at a gas station to introduce drivers to Uber).  
  • Analytical ability - We take an intensely data-driven approach to running our business. An Uber GM has to be able to think strategically about a market, and should really enjoy the process of constantly iterating on data — generating insights from it, as well as turning around and executing on those insights in order to optimize a given part of the business (user demand, driver supply, revenue, etc).
  • Creative instincts - GM’s truly get the cities they run; they know what makes them tick, who to go to for help, and how to get things done in them. They use that expertise to set a vision for the city, intelligently segment its users, and generate creative ideas to market to those groups in the right ways.  
  • Leadership - not necessarily formal people management. GM’s lead as a function of their vision, intellect, and gravitas. And because they continually strive for excellence in everything they do, they motivate and stretch the rest of the team to achieve.
 PERKS:
  • Travel like a European diplomat: employees ride Uber for free
  • Ground floor opportunity: shape the strategic direction of the company
  • Make a difference: we’re not just another social web app: we’re moving real people/assets and changing transportation for the future
  • We have access to an amazing list of advisors and investors that we actively engage
COMPENSATION: 
Full-time salary negotiable based on experience, and equity compensation plan.
 
Operations & Logistics Manager
The Operations & Logistics Manager role is a unique opportunity to help drive growth through the optimization of our growing number of fleet partners, and I/O drivers. This is a critical role as it directly correlates to continually improving the rider experience through greater availability while minimizing costs. This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage partnerships.

This is an intense business side startup role & this person will work closely with our engineers in San Francisco to monitor driver behavior and ensure efficiency through scheduling, asset utilization, and driver incentive programs. This role will have direct responsibility for the growth of their business.
 
WHAT YOU’LL DO:
  • Identify, evaluate, negotiate and manage strategic fleet partnerships and driver development.
  • Driver on-boarding and training
  • Fleet management and scheduling (supply-chain mgmt)
  • Heavy metrics analysis and product/process improvement
  • Expansion planning/recruiting. Evaluate the economic and strategic costs and benefits of driver incentive programs and work with management to execute those strategies.
  • Take ownership of Uber’s growth in their city.
WHAT YOU NEED TO KNOW/HAVE:
  • 2-4 years of operations/analytical or related experience
  • Data driven decision making mentality and sound business judgment through strong analytical thinking
  • Solid understanding of a variety of business models (we’re still proving ours)
  • Bachelor’s degree is NOT required, just bring your success stories
  • Relevant experience in logistics software &/or car services is a plus
  • Startup (all-hands-on-deck) ‘I bust my ass because I love it’ approach
  • Language skills: Native Korean and (near) fluency in English
EXAMPLE BACKGROUNDS:
  • Dispatcher for a large fleet, without the ‘I know how this is done’ attitude
  • Engineering background with dreams of applying similar process to people processes
  • Consulting or Accounting background with numbers/excel driven decision instincts
PERKS:
  • Travel like a European diplomat: employees are showered with Uber credits.
  • Ground floor opportunity and as an early member of our business operations team; you’ll shape the business direction of the company.
  • We’re not just another social web app: we’re moving real assets and real people around their cities.
  • We have access to an amazing list of advisors and investors that we actively engage.
COMPENSATION:

Full-time salary negotiable based on experience, and equity compensation plan. (Please send salary requirements.)
 
 
Community Manager
  • You will completely own user acquisition in your city. You’ll get to build a user base from scratch, and then iteratively grow that base by combining your nuanced understanding of the city with an ability to creatively engage its users. Our Community Managers have a direct, outsized impact on our success, in every market!
  • Community Managers are the voice, face and soul of Uber in a given city, and they serve as the personification of our fun, innovative, service-obsessed brand.
  • Uber’s ability to continually “wow” our users is crucial to our success, and your job will be to delight users via amazing customer service. Providing timely, world-class support to customers is a big aspect of this role.
  • In practice you are highly social, and would be thrilled to represent Uber at events and get togethers in your city. Your infectious enthusiasm - and the Uber discount cards you never leave home without! - lead tons of new users to want to check out Uber, our app, and our game-changing service.
 
WHAT YOU NEED
  • Hustle - Uber moves fast, and runs lean. You’re a fun, charismatic, people person who can talk to anyone; flexible and fearless, you’re also excited to help build something awesome and share it with the world, in a “never turn it off” way.
  • Ownership - Growth doesn’t happen on its own — Community Managers make growth happen. Passionate, self-driven and fearless, they are deeply committed to making Uber a success in their city, and rise to the occasion to solve problems, big and small.
  • Service Orientation - As the voice of Uber in your city, you’ll use that voice to bring new users onboard, as well as to support and advocate for existing users. You need to be willing to find resolutions to customer issues early, late and often.
  • Creativity - You’ll be responsible for segmenting the users in your city, and for marketing effecitvely to those groups in creative ways. You need truly exceptional writing skills (for writing awesome blog posts, emails, and Tweets), and will have to continually generate unique but practical marketing ideas.
 
PERKS
  • Travel like a European diplomat: employees ride Uber for free
  • Ground floor opportunity: shape the strategic direction of the company
  • Make a difference: we’re not just another social web app: we’re moving real people/assets and changing transportation for the future
  • We have access to an amazing list of advisors and investors that we actively engage

Question really was about how does SparkLabs assess companies applying to their program and what are the most important factors. Memebox is cited as an example. (Part 6 of 6)

“Bernard Moon,CEO of Vidquik and Co-founder of Sparklabs, and David Joo, Co-founder and Co-CEO of KnowRe, address a question from the audience about protecting intellectual property while sharing ideas with venture capitalists in the race to execution of a startup” (Part 5 of 6)

“Bernard Moon,CEO of Vidquik and Co-founder of Sparklabs, and David Joo, Co-founder and Co-CEO of KnowRe, offer some words of wisdom and lessons learned through their journey as entrepreneurs.” (Part 4 of 6)

“Bernard Moon,CEO of Vidquik and Co-founder of Sparklabs, discusses ways to expand Korean startups globally and explore strategic international partnerships, in a discussion with Nikita Desai, Director of Corporate and Policy Programs at The Korea Society.” (Part 3 of 6)

“David Joo, Co-founder and Co-CEO of KnowRe, explains KnowRe’s adaptive learning technology and the opportunities for growth in the education technology sector, in a discussion with Nikita Desai, Director of Corporate and Policy Programs at The Korea Society.” (Part 2 of 6)

“Bernard Moon, CEO of Vidquik and Co-founder of SparkLabs, discusses the Silicon Valley style startup accelerator [SparkLabs] that provides support for Korean startups to take their business global and how it has been based on the Israeli model for success, in a discussion with Nikita Desai, Director of Policy & Corporate Programs at The Korea Society.” (Part 1 of 6)

NEXT Conference, SparkLabs’ Innovation Event on June 14th in Seoul!

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SparkLabs focuses on cultivating and empowering startups in Korea and elsewhere to go global. In the same spirit, SparkLabs wants to bring the best minds and most innovative people to Korea. We want to enhance Korea’s already creative culture with visionaries, investors, corporate leaders and entrepreneurs from other parts of the globe for the first time in Korea to explore our future and innovation across various industries. We are excited to bring you NEXT!

We have a program full of world-class speakers coming to Seoul to share their insights and knowledge.  Some of them are:

- Ray Ozzie, former Chief Software Architect at Microsoft, who Bill Gates called “top five programmers in the universe.”

- Richard Florida is the author of “The Rise of the Creative Class.”  Esquire names him one of “The Best and the Brightest.”

- Frank Meehan, CEO of Kuato Studios, EIR with Horizons Ventures, Li Ka-shing’s private VC firm, former board member of Siri & Spotify). 

- Bin Lin, Co-founder & President of Xiaomi, the hottest mobile phone maker in China.

- Maria G. Gotsch, President & CEO of Partnership Fund for New York City.  A fund founded by Henry R. Kravis to “support New York City’s most promising entrepreneurs in both the for-profit and non-for profit sectors.”

Additionally, we have over 20 SparkLabs mentors flying in to attend and network with Korea’s business leaders and entrepreneurs.  Here are those already committed:

Ann Greenberg, Founder & CEO of Sceneplay. Previously Co-founder of Gracenote (acquired by Sony for over $260 million)

Bjoern Herrmann, Co-founder & CEO of Startup Compass

Carl Wescott, Real estate developer and serial entrepreneur.  Known for building Charles Schwab’s online trading platform.

Christine Moon, Head of Android Partnerships for Asia-Pacific at Google

CJ Guinness, Partner of St. James Partners

Crick Waters, CEO & Co-founder of Conga. Co-founder of Ribbit (acquired by British Telecom for $105 million)

David Song, General Manager for China (North & NorthEast Territories) at Nike

Doug Glen, Serial Entrepreneur & Fortune 500 Executive.  Former CSO of Mattel Corporation and first GM of LucasFilm Games.

Eliot Kang, Founder & CEO of Inmost Partners

Eric Kim, Managing Director of Maverick Capital

Esther Song, CEO of Song Group

Hiro Tamura, Partner at Atomico

Jay Eum, Co-founder & Managing Director of TransLink Capital

John Joonsoo Kim, CMO of Skylark

Marcus Ogawa, Managing Partner at Quest Venture Partners

Net Jacobsson, Former Facebook Executive & Serial Entrepreneur.  Led International Business Development and early M&A activities for Facebook.

Nicolas Gaume, Serial Entrepreneur. Co-founder and CEO of Mimesis Republic.

Patrick Chun, Principal at Accretive LLC

Paul Kim, Founder & CEO of Nido Labs

Rob DeMillo, CTO of Revision3

Scott Sorochak, Entrepreneur-in-Residence at Foundation Capital

Stephen Liu, CEO of Privy.net

Sungmoon Cho, Principal Product Manager at Oracle Corporation

Teddy Zee, Film Producer & Business Executive

Young Chung, General Partner at DAG Ventures